Private Policy

1. Information We Collect

We collect personal information about you from various sources, including when you interact with our Site, use our Services, or communicate with us. The information we collect includes:

  • Directly from You:

    • Contact Information: Name, email, phone number, address.
    • Order Information: Billing address, shipping address, payment details, purchase history.
    • Account Information: Username, password, security questions.
    • Customer Support Information: Details shared when you contact us for assistance.

  • Automatically Collected Information:

    • Usage Data: Device information, browser details, IP address, interaction with the Site (via cookies, pixels, etc.).
    • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and collect information about website usage. You can disable cookies through your browser, but this may affect site functionality.

  • Information from Third Parties:

    • Payment Processors and Service Providers: We obtain payment information (such as credit card details and billing address) from third-party payment processors to fulfill orders.
    • Third-Party Analytics and Advertising: We use third-party services like Shopify to analyze and improve user interaction.

2. How We Use Your Information

We use your personal information to provide, improve, and personalize our Services, and to communicate with you. Specific uses include:

  • Order Processing and Fulfillment: To process payments, fulfill orders, manage accounts, arrange shipping, and facilitate returns/exchanges.
  • Customer Service: To respond to inquiries and provide support.
  • Marketing and Advertising: To send promotional communications, personalized offers, and advertisements based on your preferences.
  • Security and Fraud Prevention: To detect and prevent fraudulent activities.
  • Site and Service Improvement: To enhance your experience by optimizing our website, tailoring content, and improving overall service quality.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We share data with third-party vendors that perform services on our behalf (e.g., payment processors, IT support, shipping providers).
  • Business Transactions: In case of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights and the rights of others.
  • Marketing and Advertising Partners: We may share certain details with business and marketing partners for promotional purposes.

4. Data Security

We employ technical and administrative measures to secure your personal information, including encryption during transmission and secure storage. However, no system can guarantee absolute security. We encourage users to take appropriate precautions when sharing sensitive data.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights include:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Correct: You can request corrections to any inaccurate or incomplete information.
  • Right to Delete: You can request the deletion of your personal information, subject to applicable legal limitations.
  • Right to Restrict Processing: You may ask us to limit how we process your data.
  • Right to Withdraw Consent: Where applicable, you can withdraw your consent for the processing of your personal information.
  • Marketing Opt-Out: You can opt-out of receiving promotional emails or messages at any time using the "unsubscribe" option.

To exercise any of these rights, please contact us at chosengaoofficial@gmail.com.

6. Third-Party Websites

Our website may contain links to third-party websites. These external sites have their own privacy policies and terms of use. We are not responsible for the privacy practices or content on these sites.

7. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately for deletion.

8. International Data Transfers

We may transfer, store, and process your personal information outside of your country of residence. If you are located in the European Union, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

9. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Last Updated" date will be updated accordingly. We encourage you to review the Privacy Policy regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.